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  • Management Team

Martha Miller, MBA, CAP-OM

Manager

MY MOTTO IN LIFE…

When you get to the end of your rope, tie a knot and hang on!

IF I COULD BE ANYWHERE IN THE WORLD…

I'd be on a space walk looking over the entire planet and marveling at the galaxy beyond it.

(978) 557-5318

Experience

Ms. Miller, with over 25 years of experience providing daily operational and administrative functions, brings a highly organized and detail-oriented approach to prioritizing, completing and following through to achieve project goals. Her ability to act independently and as a self-motivated professional enables her to grow positive relationships with clients and colleagues at all organizational levels. This is done in conjunction with managing the day-to-day processes associated with supporting the team at MFA Asset Management.

Martha actively engages in proactive and successful client relation and account servicing programs for MFA Asset Management and is a constant contributor in the development of new and improved client satisfaction strategies. She assists in annual training program development to support clients in meeting and understanding their fiduciary responsibilities. Martha also serves as secretary of the Firm's Investment Committee.

Education

  • MBA – Bentley College
  • BS – Business Management, Cum Laude; University of Massachusetts, Lowell

Professional Affiliations

  • International Association of Administrative Professionals
  • Notary Public, Commonwealth of Massachusetts

Expertise

  • Fiduciary liability meeting documentation
  • Fiduciary education training
  • Project coordination and management
  • New client and prospect coordination
  • Client and account servicing
  • Client satisfaction strategies
  • Marketing communications
  • Event coordination

Certifications

  • CAP-OM – Certified Administrative Professional, Organizational Management

OUR TEAM

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